We are so happy that you are interested in Pixie Belles. When playing with your interactive enchanted pet we recommend following our best practices below.
1. When wearing your Pixie Belles, we recommend tying up any loose hair. We also recommend removing any jewelry and articles of clothing that tie around the neck (ie: sweatshirts, scarves...) that might get entangled between the Pixie Belle and her base. This will avoid the potential discomfort of Pixie Belles pulling on hair or item as they spin.
2. Do not immerse your Pixie Belles or any parts of it in water or any other form of liquid.
3. If your Pixie Belles get dirty, you can wash it using a clean cloth slightly dampened with warm water.
4. Do not kick or drop your Pixie Belles from high heights as this might damage the mechanical functions.
Here's a fun and safe way you can use your Pixie Tail. Use it to tie up any loose hair.