We are so happy that you are interested in Pixie Belles. When playing with your interactive enchanted pet we recommend following our best practices below.
1. When wearing your Pixie Belles, we recommend tying up any loose hair. This will avoid the potential discomfort of Pixie Belles pulling on hair as they spin.
2. Do not immerse your Pixie Belles or any parts of it in water or any other form of liquid.
3. If your Pixie Belles get dirty, you can wash it using a clean cloth slightly dampened with warm water.
4. Do not kick or drop your Pixie Belles from high heights as this might damage the mechanical functions.
Don’t worry - if they do get twisted in your hair, they are easy to remove! Simply remove the magnetic power pod & gently unwind your hair. If your Pixie Belles pet is still spinning, tap twice on its back to stop it or hold down the heart button to power off before removing.