Why isn't my Fingerlings Sweet Tweets Bird playing my secret?

Playing Your Secret with Fingerlings Sweet Tweets Bird

Fingerlings Sweet Tweets Birds record and save secrets that you can share with friends. To record a secret, press and hold your bird's wings and speak after you see the light on the head and hear two tweets. To play your secret, place your bird onto your finger. When you clip your Sweet Tweets Bird onto your finger, you should see the heart light on its head light up and hear a heartbeat sound. Then, press the wing buttons once to play your secret. 

If your secret isn't playing and you don't see your bird's heart light up and hear its heartbeat, your bird may not be recognizing your finger. Your bird knows when it's on your finger thanks to a cap touch sensor in its feet. Here are a few tips to help your bird recognize when it's on your finger. 

1. Make sure your bird is not clipped on your fingernail. Fingernails don't activate the sensor well. Make sure your bird's feet are touching your finger. 
2. Gently rotate your finger. To establish a better connection with the sensor, try to rotate your finger gently. Press the tail to open the feet enough that you can move your finger to a slightly different position. Release the tail so your bird clamps back onto your finger to try and connect again. 
3. Remove your bird from your finger and reattach. Sometimes you need to just remove your bird then reattach to reestablish the connection. 
4. Try a different finger. Try attaching your bird to a different finger, so the sensor might make better contact. 
5. Turn your bird off and on again, then try again. If none of the above steps worked, try turning the power on and off again. Don't worry, your secret will still be saved if you turn your bird off. 
6. Try on another person's finger. If your bird still doesn't recognize being on your finger, try it on another person's finger to check that it is functioning correctly.